What We Mean by Software Adoption
Software adoption is the process of getting your team to actively and consistently use a new software application as part of their daily work. It’s not a matter of handing out logins and showing everyone where the dashboard is – the goal is to help them understand the tool, see its value, and learn how to integrate it into their workflows.
Unlike product adoption in SaaS (which focuses on end-users and markets), this is about internal user adoption – getting your own people on board.
Why Software Adoption Matters
Because tools can only bring you value when people actually use them.
Teams can sometimes resist change, and how you approach the initial introduction will have long term-effects for software adoption. Failing to handle it right can easily turn that initial skepticism into rejection – wasting time, money, and momentum, while your team misses out on the very benefits the tool was meant to bring.
And nobody wants to fall back on spreadsheets and fragmented tools.
Pro tip: You can create your internal handbook directly in Productive Docs. Add videos, screenshots, and custom instructions; leave comments for updates or clarifications. This way, you’re building a living, team-specific guide that’s always accessible when someone needs a refresher.
